![]() Over 1.33 million 911 calls are made in Alberta each year. ![]() The Emergency Levy Regulation outlines billing and administration of the levy. This funding is meant to enhance, not replace existing funding. The increased funding re-establishes a proportionate funding model with municipalities and agencies that run 911 centres sharing the costs. This increased funding will help Alberta’s 911 centres upgrade to federally-mandated Next Generation 911 technology over the next three years. Most of this funding will go directly towards Alberta’s 911 centres, with a portion covering service provider and program area administration costs. Starting on September 1, 2021, the existing 44 cent monthly 911 levy will increase to 95 cents per month on all Alberta cellphones. One technology this levy helped pay for is 911 texting for people who are deaf, hard of hearing or speech impaired. The Emergency 911 Act established a monthly cellphone levy to help fund day-to-day operations and technology advancements for 911 centres across the province. The new standards ensure that 911 centres can provide agile, dynamic, and dependable 911 services for Albertans: ![]() These new standards ensure Alberta meets the Canadian Radio-television and Telecommunications Commission (CRTC) mandated capabilities and timelines, introduce cyber security requirements, and increase interoperability. The recently revised Alberta 911 Standards apply to primary and now to secondary 911 centres. Secondary 911 centres further evaluate calls and dispatch first responders.Primary 911 centres answer and evaluate emergency calls directly from the public.These changes will increase funding to 911 centres, and allow the funding to be made available to both primary 911 centres and secondary 911 centres. Amendments to the Emergency 911 Act and its regulations will continue to support Alberta’s 911 centres as they work to meet federally mandated upgrades for the 911 system. No one can predict when an emergency is going to happen, but when it does, we depend on the 911 system to connect us with emergency services.Ī number of standards and regulations are in place to ensure 911 services in Alberta are efficient, consistent and robust. important things to know about the 911 system.important things to know about calling 911 from a cellphone.Using a cellphone is not the same as using a landline:
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